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WGU Information-Technology-Management Test Guide - Study Information-Technology-Management Demo

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WGU Information Technology Management QGC1 Sample Questions (Q15-Q20):

NEW QUESTION # 15
Which enterprise resource planning (ERP) feature benefits small businesses?

A. Minimal IT infrastructure
B. Customizable business modules
C. Simple setup and low cost
D. Offline processing only

Answer: C

Explanation:
Small businesses often adopt ERP systems that are designed for simple setup, ease of use, and low cost. These ERP solutions typically provide scaled-down, cloud-based options that do not require heavy IT infrastructure, making them affordable and accessible for organizations with limited resources.
Option A: Incorrect-ERP requires infrastructure or cloud resources, not "minimal" infrastructure alone.
Option B: Incorrect-modern ERP systems are cloud-based and support online integration, not offline only.
Option C: While customizable modules are helpful, the primary small-business advantage is affordability and simplicity.
Thus, the ERP feature that benefits small businesses is simple setup and low cost.
Reference:
WGU Information Technology Management - Enterprise Systems, section on ERP for Small and Medium Businesses.

NEW QUESTION # 16
How can a unified communications system meet the communication goals of most organizations?

A. Manages customer expectations
B. Reduces latency between parties
C. Makes employees more comfortable
D. Generates innovative solutions

Answer: B

Explanation:
* Understanding Unified Communications Systems:
* Unified Communications (UC) integrates multiple communication tools like voice, video, messaging, and collaboration tools into a single platform.
* Its goal is to enhance real-time communication and collaboration within and outside the organization.
* Reducing Latency:
* UC reduces delays (latency) in communication by enabling instant messaging, video conferencing, and real-time collaboration tools.
* This ensures faster decision-making and improves organizational efficiency.
* Why Other Options Are Incorrect:
* Option A:Managing customer expectations is more aligned with CRM systems.
* Option C:Generating solutions involves creativity and innovation tools, not UC.
* Option D:While UC improves efficiency, it does not specifically aim to make employees
"comfortable."
References:
* "Unified Communications: Transforming Organizational Communication" - Gartner
* IT Communication Frameworks and UC Standards

NEW QUESTION # 17
Which type of software saves information if there is a system error?

A. Disk optimization
B. Data encryption
C. Uninstaller
D. Crash-proof

Answer: D

Explanation:
Crash-proof software prevents data loss during system failures by automatically saving information or maintaining system stability. Examples include backup solutions and automatic recovery features in operating systems.
:
Stallings, W. (2018). Operating Systems: Internals and Design Principles. Pearson.

NEW QUESTION # 18
Which scenario would cause an organization to create a global team?

A. The organization's largest client is the United States Military.
B. As the organization grows it is becoming difficult to find talent in the local market.
C. The organization is embarking on a digital transformation effort.
D. For security purposes the organization is moving to a private cloud provider.

Answer: B

Explanation:
* Global Team Formation:
* Organizations often form global teams when they facetalent shortages in their local markets.
Expanding globally provides access to a larger and more diverse talent pool.
* Global teams enable the organization to leverage regional expertise, foster innovation, and reduce dependency on local markets.
* Incorrect Options Analysis:
* B. Security via private cloud:Relates to infrastructure decisions, not team formation.
* C. Digital transformation:Involves adopting technology, not directly forming a global team.
* D. U.S. Military as a client:Security and compliance measures may be involved, but this is not necessarily linked to global team creation.
References and Documents of Information Technology Management:
* "Global Talent Acquisition Strategies" (McKinsey).
* ITIL Human Resources Alignment Best Practices (Axelos).

NEW QUESTION # 19
Which benefit does a prototype provide to a client?

A. Detailed instructions for development
B. Blueprint of the entire project
C. Demonstration of interaction with the interface
D. Static example of the finished product

Answer: C

NEW QUESTION # 20
......

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